
Smart Flow Water Risk Management System
Enware’s Smart Flow Water Risk Management system was recognised for outstanding design and innovation by winning Good Design Award – Service Design – Commercial Services category for 2022.
Smart Flow delivers control, compliance, reporting, peace of mind in the delivery of safe water when and where you need it.

Smart Flow – Driving improvements in a facility’s wellbeing outcome
Smart Flow is a collection of capabilities which can be stitched together to create tailored industry water management and monitoring solutions to improve control, compliance, and safety in a cost-effective manner. With real time monitoring and automated alerts, Smart Flow minimises the need for manual interventions allowing engineers and other staff to get on with other important tasks, knowing that their systems are performing as required.
Smart Flow’s control capabilities enable remote management of water delivery systems which can be important in environments where exposure to unsafe environments is paramount.
With precise measurements for temperature and flow, Smart Flow can:
- Deliver expected outcomes for water users
- Alert you to critical infrastructure failures which enables fast intervention to ensure the safety of users Provide performance and compliance data to ensure the operation of a healthy water system, particularly preventing scald events and managing stagnation events to maintain effective infection control
- Minimise compliance, brand, operational and negligence risk to the facility and it’s operators
- Deliver optimised non-planned maintenance efforts through informed understanding of potential issues through operational data insights
- Improve sustainability outcomes to facilities by reducing water wastage
- Deliver substantial operational savings though optimizing operational costs

Water Risk Management Simplified with TMV Full Fleet Management
Smart Flow enables health districts and facilities to monitor and manage their TMV fleet and water infrastructure more holistically.
Many Health organisations undertake ongoing redevelopment, new builds and refurbishment projects across their facilities as well as manage remote satellite facilities making it difficult to monitor and manage water infrastructure efficiently. Smart Flow now offers a genuine full fleet Water Risk Management solution. Weather you have multiple buildings on the same campus or in multiple locations across the country, Enware can design your TMV Fleet Monitoring System to meet your organisational requirements.
- The simplicity of the Smart Flow system allows:
- An organisation to better manage their risk with auditable data.
- Reduces the operational costs of delivering an industry best practice Water Risk management plan by up to 65%.
- Increases productivity with a 50% reduction in unplanned maintenance.

Delivering significant savings (up to 65%*) versus manual compliance
Smart Flow delivers significant economic benefits when compared to manual-based compliance systems; by reducing labor compliance costs, refocusing maintenance activity, and reducing water wastage. Supported with flexible systems, Smart Flow enables easy access to data and eliminates the need for expensive software upgrades.
A proven system installed in over 50 hospitals across Australia, Smart Flow generates savings by:
- Elimination of manual checking of the water system to comply with various regulations and standards
- Automated compliance and reporting documentation reducing litigation risk
- Reduced TMV servicing costs by utilising performance data in accordance with relevant Australian Standards
- Continuous 24-hour TMV temperature monitoring, to identify over-temp events
*Based on industry best practice in manually adhering to compliance obligations including 7-day flushing and monthly temperature checks.
Smart Flow enables health facilities and regions to think more holistically when it comes to managing TMV fleets and related water infrastructure across all areas of the organisation – from single facilities to national networks.
Smart Flow offers automated reporting, instant alerts, and alarms delivered through the facilities existing BMS infrastructure. Smart Flow also creates auditable data and compliance reports to guide appropriate system interventions.
The system excels in dealing with:
– Stagnation: Identifying what and when to flush the system to reduce the risk of stagnation
– Temperature: Provides confirmation of valve performance and identifies high temperature events which can indicate the need for TMV maintenance
– Maintenance: Provides confirmation and documentation and completed maintenance practices.
Implementation of Smart Flow radically improves the risk and compliance posture of the organisation through automated and transparent visibility at much reduced operational costs. Additionally, Smart Flow enables the following outcomes:
– Legal Obligations: Reduced likelihood of incidents creating legal liability to both office Bearers and the Organisation.
– Brand Reputation: Reduction of incidents which can negatively impact on both Brand, costly post event mitigation practices or revenue loss due to bed closures.
– Patient Experience: In difficult time the small pleasures in life like a warm shower are paramount to patient physical and mental wellbeing.
– Patient and Staff Welfare: Diminished risks of Scalding and/or the contraction of water borne infectious diseases which can have life-threatening impact on patients, staff, or members of the public.
– Asset Management: Decrease in unplanned maintenance and incident investigation through greater visibility to performance data
– Environmental Impact: Reduction in flushing activity leads to an improvement in sustainable management practices in water management.
Click here to download our Smart Flow Intelligent Water Management brochure.
Our knowledgeable engineers, technicians and system architects are excited to explore Smart Flow solutions for your unique facility needs:
Click here to contact our Smart Flow specialists.
Correctional facilities recognise many benefits of a centrally controlled Smart Flow Water Management System. The simple to operate system provides a user-friendly interface, designed for both inmate interaction and centrally located remotely controlled allows for detailed service delivery selections for controlled delivery of plumbing services whilst providing the highest level of service control. The products and software are compact, robust and high security designed ensuring the components withstand a harsh correctional environment. Specifically, the system can:
– Control the supply of water to any fitting or cell
– Quickly isolate the delivery of water to any fixture within a cell, cellblock or cellblock wing if required
– Operate on a 24hr cycle
– Provide flexibility to change any fixture timing either individually or in groups, including run-time & lock out periods
– Supply a complete system of WELS rated anti ligature outlets
– Provide full password protection.
In the event of large scale regulatory or environmental pressure, mass scale changes can be made with a single key stroke.
As with Health and Aged Care facilities, correctional facilities must also comply with regulations and standards related to hot, tepid and cold water delivery and water borne bacterial mitigation. Smart Flow® makes these requirements simple to manage and maintain across their TMV fleets.
Click here to download our Custodian Smart Flow brochure.
Click here to download our Smart Flow Corrections Solutions brochure.
Our knowledgeable engineers, technicians and system architects are excited to explore Smart Flow solutions for your unique facility needs.
Click here to contact our Smart Flow specialist.
With Enware’s specialist capabilities relating to the Smart Flow Water Management System and the experience gained in over 150 installations Australia wide, the possibilities across many and varied industries are infinite.
The expandable platform allows for continuous development of new capabilities and new industry and facility adaption, with relative ease and agility. The inhouse designed software platforms and hardware enables bespoke solution design for both simple and complex scenarios.
Our knowledgeable engineers, technicians and system architects are excited to explore Smart Flow solutions for your unique facility needs.
Click here to contact our Smart Flow specialists.
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Smart Flow Water Risk Management System
Smart Flow Water Risk Management System Enware’s Smart Flow Water Risk Management system was recognised for outstanding design and innovation by winning Good Design Award – Service Design – Commercial Services category for 2022. Smart Flow delivers control, compliance, reporting, peace of mind in the delivery of safe water when and where you need it. […]
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